Microsoft 365 Identity and Services


Course MS100: 5 Day; Instructor-led


About this course

This course covers three central elements of Microsoft 365 enterprise administration Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.


At Course Completion

By actively participating in this course, you will learn about the following:


      Designing, configuring, and managing your Microsoft 365 tenant

      Office 365 product functionality

      Configuring Office 365

      Managing Office 365 ProPlus deployments

      Planning and implementing identity synchronization

      Implementing application and external access


Course Outline


Module 1: Designing Your Microsoft 365 Tenant

      Planning Microsoft 365 in your On-premises Infrastructure

      Planning Your Identity and Authentication Solution

      Planning Your Service Setup

      Planning Your Hybrid Enviroment

      Planning Your Migration to Office 365


Module 2: Configuring Your Microsoft 365 Tenant

      Planning  Your Microsoft 365 Experience

      Configuring  Your Microsoft 365 Experience

      Managing User Accounts and Licenses in Microsoft 365

      Managing Security Groups in Microsoft 365

      Implementing Your Domain Services

      Leveraging FastTrack and Partner Services


Module 3: Lab 1 - Configuring your Microsoft 365 Tenant
Lab : Configuring your Microsoft 365 Tenant

      Exercise 1 - Set up a Microsoft 365 Trial Tenant


Module 4: Managing Your Microsoft 365 Tenant

      Configuring Tenant Roles

      Managing Tenant Health and Services


Module 5: Lab 2 - Managing your Microsoft 365 Tenant
Lab : Managing your Microsoft 365 Tenant

      Exercise 1 - Manage Administration Delegation

      Exercise 2 - Configure Office 365 Message Encryption (OME)

      Exercise 3 - Monitor and Troubleshoot Office 365


Module 6: Office 365 Overview

      Exchange Online Overview

      SharePoint Online Overview

      Teams Overview

      Additional Resources Overview

      Device Management Overview


Module 7: Lab 3 - Office 365 Overview

Lab : Office 365 Overview

      Exercise 1 - Exchange Online Overview

      Exercise 2 - SharePoint Online Overview

      Exercise 3 - Teams Overview


Module 8: Configuring  Office 365

      Office 365 Client Overview

      Configuring Office Client Connectivity to Office 365

Module 9: Managing Office 365 ProPlus Deployments

      Managing User-Driven Client Installations

      Managing Centralized Office 365 ProPlus Deployments

      Configuring Office Telemetry

      Configuring Microsoft Analytics


Module 10: Lab 4 - Managing Office 365 ProPlus installations

Lab : Managing Office 365 ProPlus installations

      Exercise 1 - Prepare an Office 365 ProPlus Managed Installation

      Exercise 2 - Manage a Centralized Office 365 ProPlus Installation

      Exercise 3 - Deploy and Configure Office Telemetry Components


Module 11: Planning and Implementing Identity Synchronization


      Introduction to Identity Synchronization

      Planning for Azure AD Connect

      Implementing Azure AD Connect

      Managing Synchronized Identities

      Password Management in Microsoft 365


Module 12: Lab 5 - Implementing Identity Synchronization
Lab : Implementing Identity Synchronization

      Exercise 1 - Set up your organization for identity synchronization

      Exercise 2 - Implement Identity Synchronization


Module 13: Implementing Application and External Access

      Implementing Applications in Azure AD

      Configuring Azure AD App Proxy

      Designing Solutions for External Access





      Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.

      A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

      A proficient understanding of general IT practices.